Cancelation Policy

At Counseling of Alexandria, we understand that life can be unpredictable. However, to ensure we can accommodate all our clients, we request a 48 business hour notice for any appointment cancellations or rescheduling. If we do not receive this notice, the credit card on file may be charged for the session. Please note that insurance does not reimburse for late cancellations or no-shows. We appreciate your understanding and cooperation in this matter.